Our Security Policy Pawsitive Dogwalks respects your privacy and we are committed to protecting personal information collected about you, in accordance with the National Privacy Laws. You may leave your key on file with us, or have it returned after your booking. Your personal details, address and security information are stored in a separate location from your keys at all times. We will only have access to this information. If your keys are misplaced or you have locked yourself out, then you can call us for assistance. We will not use our clients for references without written permission to do so. Your privacy and pets' safety are a prime concern and ours is as well We must be advised of any person who has access to your home on the days of our visits. We will lock all doors upon entering and exiting your home. We will not accept to enter via any doors being left open eg. garage doors Our Safety Policy for Dogs It is highly recommended that all pets have ID and properly fitted collars in your absence. Whilst dogs are in our care during holidays, they will wear a Pawsitive Dogwalks ID tag with our contact numbers. We will carry your vets' details and two emergency contact numbers of friends or relatives, in the case of an unforeseen circumstance arising. Dogs will be provided with fresh water at all times, on walks and in spill free bowls during car transportation. Our car is air conditioned for hot days. Dogs will be harnessed in car at all times during travel. Dogs will never be left unattended in cars or in our care. Dogs are always on lead around roads, going to and from our vehicle. Dogs will only be walked off-lead in safe locations (off-lead dog parks) and if we are confident that your dog responds well to commands. We will not walk aggressive dogs, uncastrated male dogs or bitches in season (for safety reasons). We will reinforce basic training and maintain safety at all times. For group walks, it is required that dogs have current vaccinations, worming and flea treatment for the protection of each dog in the group. A current vaccination certificate is required for group walks and pet minding in our home. We carry a pet First Aid Kit with us at all times and also keep one in the car.